Refund Policy
30-Day Money-Back Guarantee
CAT Data Recovery prioritizes customer satisfaction above everything. We are committed to delivering high-quality products. However, we understand the circumstances where a refund is necessary. Below, you’ll find detailed information on our refund process:
Refund Policy Guidelines
Initiating a Refund Request
Our customer support team is dedicated to helping you resolve any issues you may experience with your purchase. Here’s a comprehensive guide to our refund process:
- Contact Support: Reach out to our support team within 30 days of your purchase. Our team will carefully evaluate your concerns and work collaboratively to find the most appropriate solution.
If a refund is necessary, we will process it according to our established guidelines. - Provide Details: When requesting a refund, please provide comprehensive details about the problem you’ve encountered. The more specific information you share, the better we can understand and address your concerns effectively.
- Approval and Processing Refund: Approved refunds will be swiftly credited to the original payment method used during the initial purchase.
Please be aware that the time required for funds to appear in your account may differ depending on your specific payment provider’s processing times.
Important Refund Policy Considerations
Refund requests will not be approved if you have not contacted our support team to resolve any issues within 30 days of purchase.
This policy does not cover products purchased as part of a bundle or package deal.
Post-Refund Requirements
After refund approval, you must:
- Completely remove the software from your computer system
- Understand that your product license will be immediately deactivated
- Acknowledge that technical support will no longer be available
CAT Data Recovery maintains the right to modify the refund policy at any time. We encourage customers to periodically review these terms to stay informed about potential changes.
For any questions or assistance regarding refunds, feel free to contact our customer support team. We’re here to help and ensure your experience with us is seamless.
